TNCSA Independent Support Coordinators (ISCs) are here to make sure that individuals with intellectual or developmental disabilities receive the right services for their needs and that those services are provided appropriately. Their services are available at no cost to individuals who receive services through the Medicaid Waiver program.
As the name implies, the ISCs are “independent” of both the state agency that administers the Medicaid Waiver and of the multiple agencies that provide direct services. This independence allows them to represent and advocate for the person who is receiving services and his or her family.
The ISC helps YOU draw up an Individual Support Plan (ISP) that outlines the services that you will receive based on YOUR needs. They are not motivated by saving money (as the state might be) or by receiving money (as a provider might be), but only in assuring that each individual’s needs are met in the most appropriate manner. YOU, with the help of your family or loved ones if you desire, can choose the Independent Support Coordinator that you want to represent you. So, if you're looking for more than just another person to be involved in your life, if you're looking for someone who genuinely cares and will represent your best interests, give us a call and we'll be happy to take the next step with you.
If you'd like to know more of the details, click Page 2 above or Next on the bottom right.